15 Seconds to Yes
presented via webinar by Jeremy O'Neal, AdvisorFix
What do you do when a customer says no to a sale? Many times the first no is just a test from the customer. However, many service advisors don’t know how to get beyond the first no without putting undo pressure on the customer to buy. You’ll leave with a complete system to help you move beyond the first no in a non-threatening way that will assist you in closing more sales.