Living Up to the Promise of Your Marketing
10 tips for narrowing the gap between the
experience you promise vs. the one you deliver Engaging Customer Service Training by Jonnie Wright
CEO Buyosphere
Are you living up to the promise of your shop marketing? Is there a difference between the experience you promise your customers and the one they actually go through? How is that difference impacting your sales, profits, customer retention and employee attitude?
This fun, insightful and interactive 2-hr training presentation will provide a road map for narrowing the gap between shop perception and consumer reality and will help you
create the foundation for a bigger, better, happier and more profitable 2014.
