Saturday May 2, 2020
8:00 AM - 5:00 PM CDT
The View at Briarcliff
4000 N Mulberry Drive
Kansas City, MO 64116
MWACA Members - $75
Non-Members - $125
** Includes Lunch & Training **
Heather Sebben
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Getting a YES with Confidence
presented in person by Rick White
sponsored by
How many classes have you attended thinking, “they don’t know what it’s really like out there.” Each topic seems extremely myopic – perfect if you work in a vacuum. But in the “real world” customers walk in, the phone never stops ringing, employees don’t stay forever, and potential customers always want the price first… right? Well this is the class for you! This class spends a day in an advisor’s shoes from the key in the lock in the morning to locking the door behind you at night. We will show you how to be successful as a service advisor in an environment of problems, price shoppers and constant interruptions. This class will arm you with tools to use to ensure success during each sales situation.
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