Des Moines Chapter Meeting - Customer Experience & Retention

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Name: Des Moines Chapter Meeting - Customer Experience & Retention
Date: September 17, 2019
Time: 6:30 PM - 9:00 PM CDT
Registration: Register Now
Event Description:

Customer Experience & Retention
presented in person by David Eschbach, owner of Clutch Performance
Dinner Provided by CARQUEST / Advance Auto Parts


You will learn what only Top Providers of Service have mastered.  

On Tuesday September 17th, we will enter the mind of your customer. We will see ourselves, hear our words and feel the emotions of which we create.  

The entire customer experience has nothing to do with what you provide. The only thing that matters is if the customer experienced what they wanted.   

There is only one true way to improve customer loyalty, increase your RO’s and multiply your online reviews. Invest in one Tuesday night to learn what top service providers like the Ritz Carlton have already mastered.   
Event Sponsors:
  • Advance Auto Parts
Location:

CARQUEST / Advance Auto Parts
4598 SE Delaware Ave

Ankeny, IA

Date/Time Information:
Tuesday, September 17, 2019
6:30pm - 9:00pm
Contact Information:
Heather Sebben
Fees/Admission:
MWACA Members - $69
Non-Members - $99
** Includes Dinner & Training **
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