Tuesday Feb 17, 2026
6:30 PM - 8:30 PM CST
Zoom
Members: $25
Non-Members: $40
Anna Tiemann
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Conflict Management: How to Deal with Difficult People
Virtual training with
Aaron Solari
Whether it’s a frustrated customer, an underperforming team member, or a challenging vendor, difficult personalities are part of business. Learn how to stay calm under pressure, set clear boundaries, and navigate tough conversations while maintaining professionalism and control.
Printed courtesy of www.mwaca.org – Contact the Midwest Auto Care Alliance - MWACA for more information.
5950 North Oak Trafficway, Gladstone, MO 64118 – (816) 413-9800 – info@mwaca.org