Central MO Chapter Meeting: Process and Procedure Webinar Training with Maylan Newton
Date and Time
Tuesday Apr 21, 2015
6:30 PM - 8:30 PM CDT
Fees/Admission
$25 for ASA-Midwest Members
$30 for Non-Members
Website
Description
Process & Procedure
Webinar Training with Maylan Newton
This webinar focuses on the very foundation of what it means to run a productive shop. Without processes & procedures how will our employees know how to handle the customers properly and reliably, how will our technicians check out vehicles for your customer’s maximum benefit, and how will we, as owners, consistently manage our business? These are vital implementations for a consistent customer experience, both at the counter & in the service bays. This webinar you will give you the necessary tools to improve communication, productivity and profit with good processes & procedures.
Printed courtesy of www.mwaca.org – Contact the Midwest Auto Care Alliance - MWACA for more information.
5950 North Oak Trafficway, Gladstone, MO 64118 – (816) 413-9800 – info@mwaca.org