Tuesday Nov 19, 2019
6:30 PM - 9:00 PM CST
D. Rowe's
1005 Club Village Dr.
Columbia, MO 65203
MWACA Members - $35
Non-members - $45
** Includes Dinner & Training **
Julie Gilmor
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Dysfunctional Courtesy Inspection
Presented & Sponsored by: Jim Silverman, ATI
One thing that's frequently overlooked in the shop process is consistency and continuity. Without these, the customer experience is flawed. By taking a few steps to correct these things, productivity, perception and profitability is greatly improved.
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