Skip to content
  • Find a Shop
  • Member Login
  • ACA APP
JOIN MWACA TODAY
  • Home
  • About MWACA
    • About
    • Our Board
    • Our Staff
    • Chapters
    • Committees
    • Amazon Store
    • News & Blogs
    • Automotive Legislation Updates
    • Code of Ethics
    • Contact
  • Member Benefits
    • Member Directory
    • Corporate Partners
    • Allied Members
    • Membership & Benefits
    • S.O.S. Groups
    • Mentor Program
    • EDUCATORS
    • STUDENTS
    • Auto Service Professional Swap Shop
  • Events
    • Mwaca Events
    • VISION Hi-Tech Training & Expo
    • Career Panels
  • Awards
    • TTEF
    • Memorial Scholarships
    • Service Facility Of The Year
    • Past Recipients
    • Green Star Shops
    • President’s Club
    • Student Scholarships
    • VISION Awards & Scholarship Applications
    • Silent Auction
  • Education
    • Industry Education & Training
    • MWACA APP AND TRAINING LIBRARY
  • Consumers
    • Find a Shop
  • MWACA Magazine
  • Home
  • About MWACA
    • About
    • Our Board
    • Our Staff
    • Chapters
    • Committees
    • Amazon Store
    • News & Blogs
    • Automotive Legislation Updates
    • Code of Ethics
    • Contact
  • Member Benefits
    • Member Directory
    • Corporate Partners
    • Allied Members
    • Membership & Benefits
    • S.O.S. Groups
    • Mentor Program
    • EDUCATORS
    • STUDENTS
    • Auto Service Professional Swap Shop
  • Events
    • Mwaca Events
    • VISION Hi-Tech Training & Expo
    • Career Panels
  • Awards
    • TTEF
    • Memorial Scholarships
    • Service Facility Of The Year
    • Past Recipients
    • Green Star Shops
    • President’s Club
    • Student Scholarships
    • VISION Awards & Scholarship Applications
    • Silent Auction
  • Education
    • Industry Education & Training
    • MWACA APP AND TRAINING LIBRARY
  • Consumers
    • Find a Shop
  • MWACA Magazine
  • Find a Shop
  • Member Login
  • MWACA App
JOIN MWACA TODAY
  • ADVERTISE
  • ISSUES
  • SUBSCRIBE

ACA Webinar Series: Explaining Diagnostic, Repairs & Maintenance

Date and Time

Tuesday Jan 21, 2025
7:00 PM - 8:00 PM CST

Location

LIVE WEBINAR TRAINING

link will be sent out to attendees after registering.
Please Register HERE

Fees/Admission

FREE to all ACA Members

Website

Click Here to View Flyer

Contact Information

Sheri Hamilton
Send Email

TODO

Enter your email address below to receive a reminder message.

Please complete the Captcha

Description

Explaining Diagnostic, Repairs & Maintenance
presented via webinar by Coralee Zueff

While technicians often have a wealth of training opportunities, service advisors are frequently left without the same level of development. However, the success of any automotive shop hinges on the advisor’s ability to communicate, sell, and upsell services to customers effectively. Without this balance, both financial performance and team morale can suffer.

In this interactive session, we’ll focus on practical strategies to help you boost service sales and enhance customer communication. We'll review modern manufacturer maintenance schedules, diving into extended oil change intervals and lifetime fluids. Next, we'll explore commonly recommended maintenance services, with plenty of room for active discussion and participation.

Finally, we’ll tackle real-world diagnostic case studies, diving into how to communicate diagnostic processes to customers effectively—emphasizing the critical point that diagnostics are not a free service.
This session is designed to be hands-on, so active participation is a must, and having your camera on is required to foster engagement and learning.

Enter your email address below to receive a reminder message.

Please complete the Captcha

Business Directory Events Calendar Contact Us Information & Brochures Join MWACA
GrowthZone - Membership Management Software
Share
Print Email Add to Calendar Facebook Twitter LinkedIn
Tell a Friend
Select Calendar Type
Google Yahoo iCal (Outlook, Apple, or other)
  • About
  • MWACA Board
  • Our Staff
  • Chapters
  • Committees
  • Code of Ethics
  • Blog
  • Contact
  • Membership
  • Benefits
  • Member Directory
  • Allied Members
  • S.O.S. Groups
  • Mentor Program
  • Apprenticeship Program
  • Educators
  • Students
  • Events
  • Local Training
  • VISION Hi-Tech
    Training & Expo
  • Career Panel
  • Awards
  • TTEF Educational
    Foundation
  • Service Facility of
    the Year
  • Student
    Scholarships
  • Past Recipients
  • Green Star
    Shops
  • President's Club
  • Education
  • Drive Your KPI
  • MWACA App
  • Consumers
  • Find A Shop
  • Member Login
  • Join
Facebook-f Linkedin Instagram
Questions or Comments? Contact Us
5950 N. Oak Trafficway, Suite 201 Gladstone, MO 64118
Phone: (816) 413-9800
© MWACA 2024

Accessibility Bar

    • visibility_offDisable flashes

    • titleMark headings

    • settingsBackground Color

    • zoom_outZoom out

    • zoom_inZoom in

    • remove_circle_outlineDecrease font

    • add_circle_outlineIncrease font

    • spellcheckReadable font

    • brightness_highBright contrast

    • brightness_lowDark contrast

    • format_underlinedUnderline links

    • font_downloadMark links

    • Reset all optionscached

    • Accessibility Light