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BEGIN:VEVENT
DTSTART:20201029T230000Z
DTEND:20201030T020000Z
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SUMMARY:Kansas City / Lawrence / Topeka Chapter Meeting - Customer Connection
DESCRIPTION:Customer Connection\n\npresented in person by Rick White\n\nsponsored by \n\n\n\nEvery shop has a handful of "raving fans." Why isn't there more? The goal of every business should be to create and KEEP happy customers. Unfortunately\, the customer experience often gets lost in the day-to-day transactions that make up the running of your business. You tend to focus on daily cash outs\, invoices\, receivables\, payables\, and probably employee payroll. We will explore the value of a single happy customer and provide tools to help you service\, keep\, and duplicate your very best customers.\n\n\n\nThe value of a single happy customer goes far beyond the dollars that they will spend this year. This class helps shop owners\, managers and service advisors understand the true value of exceeding customer expectations and will provide a roadmap for consistently creating "ravings fans"!\n\n\n\nView More Kansas City Training Events Here!\n\n\n\nMWACA Policy Regarding In-Person Meetings:\n\nAttendees agree that by attending the meetings they have not been exposed to anyone with or suspected of having COVID-19 and they themselves have not had or exhibited symptoms within the last 14 days. Social distancing will be practiced\, as well as any local and venue regulations.
X-ALT-DESC;FMTTYPE=text/html:<span style="font-family:verdana\;"><strong><span style="font-size: 10pt\;">Customer Connection</span></strong><br />\n<span style="font-size: 16px\;"><span style="font-size: 14px\;">presented in person by Rick White<br />\nsponsored by&nbsp\;<img alt="" height="42" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/9124/Image/180logoRichNew.png" style="width: 100px\; height: 42px\;" width="100" /></span></span></span><br />\n<br />\n<span style="font-size:14px\;"><span style="font-family:verdana\;">Every shop has a handful of &ldquo\;raving fans.&rdquo\; Why isn&rsquo\;t there more? The goal of every business should be to create and KEEP happy customers. Unfortunately\, the customer experience often gets lost in the day-to-day transactions that make up the running of your business. You tend to focus on daily cash outs\, invoices\, receivables\, payables\, and probably employee payroll. We will explore the value of a single happy customer and provide tools to help you service\, keep\, and duplicate your very best customers.</span></span><br />\n<br />\n<span style="font-size:14px\;"><span style="font-family:verdana\;">The value of a single happy customer goes far beyond the dollars that they will spend this year. This class helps shop owners\, managers and service advisors understand the true value of exceeding customer expectations and will provide a roadmap for consistently creating &ldquo\;ravings fans&rdquo\;!</span></span><br />\n<br />\n<a href="https://members.mwaca.org/events/search?q=&amp\;c=11&amp\;Lookahead=" style="font-family: verdana\; font-size: 14px\;">View More Kansas City Training Events Here!</a><br />\n<br />\n<u><span style="color:#4880C2\;"><span style="font-family:trebuchet ms\,sans-serif\;"><span style="font-size:10.5pt\;">MWACA Policy Regarding In-Person Meetings:</span></span></span></u><br />\n<span style="color:#4880C2\;"><span style="font-family:trebuchet ms\,sans-serif\;"><span style="font-size:10.5pt\;">Attendees agree that by attending the meetings they have not been exposed to anyone with or suspected of having COVID-19 and they themselves have not had or exhibited symptoms within the last 14 days. Social distancing will be practiced\, as well as any local </span></span></span><span style="color: rgb(72\, 128\, 194)\; font-family: &quot\;trebuchet ms&quot\;\, sans-serif\; font-size: 14px\;">and venue regulations.</span><br />\n&nbsp\;
LOCATION:Matt Ross Community Center Plaza / Vista Rooms 8101 Marty Overland Park\, KS 66204
UID:e.9124.1181
SEQUENCE:3
DTSTAMP:20260506T042543Z
URL:https://members.mwaca.org/events/details/kansas-city-lawrence-topeka-chapter-meeting-customer-connection-1181
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